Mando Pricing Explained
Mando AI uses simple, subscription-based pricing that scales with your business. Every plan is designed to help you build AI agents for customer support, manage your knowledge, and support your internal teams, without hidden fees or complex limits.
You can choose monthly or yearly billing, with a discount on yearly plans. You can also upgrade, downgrade, or add resources at any time from your dashboard.
How Mando pricing works
Mando pricing is based on a few core factors:
Number of AI agents
Monthly message usage
Size of your Content Library, measured in pages
Team members and integrations
Access to advanced support and escalation features
All plans include access to the Mando platform, with higher plans unlocking more usage, features, and flexibility.
Free plan, $0 per month
The Free plan lets you get started with AI-powered customer support at no cost.
It includes:
1 AI agent
50 messages per month
50 content pages
1 team member
Access to fast AI models
This plan is ideal for testing Mando, exploring the dashboard, and understanding how AI agents work with your content.
Simple Agent plan, $29 per month
The Simple Agent plan is designed for small businesses and solo teams that want reliable AI support without complexity.
It includes everything in Free, plus:
3,000 messages per month
2,000 content pages
1 integration
Analytics
Lead collection
Basic support
This plan is a good fit for early-stage customer support and simple automation.
Support Suite plan, $99 per month
The Support Suite plan is the most popular option and offers a complete AI-powered customer support setup.
It includes everything in Simple Agent, plus:
3 AI agents
15,000 messages per month
Advanced AI models
Live chat with human hand-off and escalation
Shared inbox and team collaboration
Help Center
Newsroom
Custom domains
Webhooks
Branding removal
Priority support
This plan is built for teams that want AI and humans working together in one support flow.
Support Suite Pro plan, $299 per month
Support Suite Pro is designed for growing teams with higher volume and more complex workflows.
It includes everything in Support Suite, plus:
5 AI agents
50,000 messages per month
Unlimited integrations
Higher limits for pages and team members
Advanced escalation workflows
Custom onboarding
This plan suits teams that rely heavily on AI for customer support and internal operations.
Enterprise plans
Enterprise plans are available for larger organisations with custom requirements.
Enterprise plans include:
Higher or custom usage limits
Advanced security features
Custom integrations
Tailored escalation and approval flows
Dedicated success manager
SLAs and personalised onboarding
Enterprise pricing is tailored based on your needs. You can contact the Mando team to discuss details.
Add-ons and flexibility
You can extend any paid plan with add-ons, including:
Additional team members
Extra messages
Extra content pages
Branding removal
Add-ons can be added or removed at any time, so you only pay for what you need.
What happens if I reach my limits?
If you reach a usage limit, you can:
Upgrade your plan
Add extra messages or pages
Wait for the next billing cycle, when limits reset
Your dashboard always shows current usage and remaining limits.
What’s included in all plans?
All Mando plans include:
AI agents for customer support
A central Content Library
Help Center and Newsroom tools, based on plan
Mando Assistant inside the dashboard
Secure integrations
Permission-based access and data control
Billing and management
Subscriptions can be managed directly from your dashboard. You can change plans, add add-ons, or cancel at any time. Yearly plans include a discount compared to monthly billing.