Understanding Mando's Pricing

Written by:OKOmar Khatib
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Mando simplifies pricing into two clear parts—a fixed, affordable base subscription plus flexible pay-as-you-go usage. Here’s exactly how it works:

You get a 7-day free trial to explore all apps and plugins. After the trial, if you’ve added a payment method, a $15/month charge kicks in, plus any extra add-ons you activate.

1. Simple All-in-One Base Subscription

Forget complicated pricing tiers—Mando offers one clear plan at just $15/month, giving full access to all essential tools:

  • AI Customer Service Agent (1 App)

  • Help Centre (1 App)

  • Newsroom (1 App)

  • AI Search (1 App)

  • AI Assistants (1 App)

Included Usage:

  • 5,000 AI messages or outputs

  • 500 pages for knowledge base or documents

  • 250 MB of storage

  • 50,000 combined views (Help Centre & Newsroom)

  • 1 team seat

  • Comprehensive analytics, chat history, and user management

Need more? Easy add-ons let you scale effortlessly—from extra agents or assistants to custom branding, domains, and increased storage.

2. Flexible Pay-as-you-go LLM Usage

You choose your preferred AI provider—OpenAI, Google Gemini, Anthropic, etc. Mando puts you in full control.

Every month, your account gets $0.30 of free LLM credits, covering:

  • ~1 million tokens (approx. 1,500 standard support messages)

Need additional tokens? Simply top up your balance anytime. You pay only the official provider’s rates—no hidden fees or markups.

Add-ons (Optional Extras)

Mando lets you expand your workspace with optional add-ons, so you only pay for what you need:

  • Human hands-off – $10/month

    Seamlessly escalate complex queries to human agents. If no one’s available, users get notified via email.

  • Co-Pilot AI AgentComing Soon

    Boost AI performance with smarter, context-aware replies that improve in real time.

  • Ticketing SystemComing Soon

    Convert chats into support tickets, assign tasks, and manage everything in one place.

  • Custom Domain – $5/month/domain

    Add a professional touch by hosting your apps under your own branded domain.

  • Webhook – $10/month

    Automate your workflows by integrating with external tools and services.

  • Cloud & Data SyncComing Soon

    Connect and sync knowledge from Google Drive, SharePoint, and more.

  • Remove Branding – $10/month/workspace

    Use your own branding and remove all traces of Mando.

Why You’ll Love It:

  • Transparent monthly costs—no surprises

  • Easy scalability to match your business growth

  • Freedom to choose your AI provider

  • Cost-effective—token price drops directly benefit you

  • No contracts—just great value

Curious about your monthly expenses? Check out our pricing page and calculate your costs instantly.

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