Mando AI is a unified platform for building AI agents that support your customers and your internal teams, all powered by a single source of truth.
At its core, Mando helps businesses deliver always-on customer support while giving teams one AI workspace to search, create, and act. Instead of juggling separate tools for support, content, and internal collaboration, Mando brings everything together in one platform.
One source of truth for customers and teams
Mando AI is designed around one idea: the same knowledge should power both customer conversations and internal work.
Your AI agent uses your Help Center, Newsroom, Internal articles, and connected tools to answer customers, while also supporting your team inside the dashboard through Mando Assistant.
This keeps answers consistent, content up to date, and teams aligned.
For customers: AI-powered support that never sleeps
Mando AI helps you deliver a better customer experience with AI agents built for support.
With Mando, you can:
Offer 24/7 multilingual customer support
Answer questions instantly using your content across your Help Center, NewsRoom and Content Library.
Human hand-off and escalation and Shared inbox
Keep customers updated through ticketing, Help Center, and Newsroom content
Talk to customers where they are, including web chat and Whatsapp
Combine AI support with human hand-off when needed
All customer conversations, content, and insights live in one place.
Power your Support System with Help Center & NewsRoom
Strong AI support starts with strong content. Mando includes built-in tools to manage and scale your knowledge.
Help Center
Create and maintain support articles that directly train your AI agents and improve answer quality.
Newsroom
Publish product updates, announcements, and release notes that stay in sync with your AI agent and customers.
Both tools feed into the same Content Library, ensuring your AI agent always works with the latest information.
For teams: one AI workspace to search, create, and act
Inside the Mando dashboard, Mando Assistant gives your team one AI chat interface for everyday work.
Teams use Mando Assistant to:
Search across company knowledge and connected tools such as slack, Gmail, Google Drive and +100 tools.
Ask questions in plain English and get reliable answers
Draft, summarise, and rewrite content in their own tone
Analyse files, spreadsheets, and reports
Take actions directly from chat once tools are connected
How pricing works
Mando AI is offered as a simple monthly or yearly subscription, with plans designed to scale from early-stage teams to large organisations.
The Free plan is available at $0/month and includes 1 AI agent, 50 messages per month, 50 content pages, and 1 team member. It’s ideal for trying AI-powered customer support.
The Simple Agent plan costs $29/month and is designed for small businesses and solo teams. It includes 3,000 messages per month, 2,000 pages, 1 integration, analytics, lead collection, and basic support.
The Support Suite plan is $99/month and is the most popular option. It includes 3 AI agents, 15,000 messages per month, live chat with human hand-off, a shared inbox, Help Center, Newsroom, custom domains, webhooks, branding removal, and priority support.
The Support Suite Pro plan costs $299/month and is built for growing teams. It includes 5 AI agents, 50,000 messages per month, unlimited integrations, higher team and content limits, and custom onboarding.
For larger organisations, Enterprise plans are available with custom limits, advanced security, custom integrations, and a dedicated success manager. Optional add-ons are available on all paid plans to increase usage, add team members, or remove branding.