Apps
Mando.CX is an AI platform that enhances customer engagement and operational efficiency for small and medium businesses. Get all this for just $15/month, including 5 apps including:
1. AI Customer Service
Mando's AI Customer Service enables businesses to create a GPT-powered AI agent capable of handling queries, escalating complex issues, and transforming conversations into actionable leads.
Features
LLM Selection
Mando gives businesses the option to choose their AI language model provider (e.g., OpenAI, Google Gemini, Anthropic). Offers flexibility in AI capabilities and costs.Human Hands-off: Seamlessly escalate issues to human agents with live chat support and email alerts.
AI Chat Summaries: Generate chat summaries, analyse tone, and evaluate frustration scores for data-driven insights.
Team Collaboration: Assign tasks, share context, and streamline workflows for enhanced teamwork.
Co-Pilot AI Agent: Provide context-aware responses, refining communication dynamically.
Lead Capture + CRM Sync: Collect user information and integrate seamlessly with CRM systems using webhooks.
Quick Prompts
Predefined buttons that guide users to ask the right questions or explore key features quickly. Improves the user experience by providing clear navigation.Multilingual Support
Enables Mando to support multiple languages for a global, inclusive customer experience.Launch in 2 Minutes
Train: Crawl your website, upload files, or sync with your data sources to train the AI.
Customise: Define tone, persona, and branding elements to align with your company’s identity.
Integrate: Deploy effortlessly on your website, app, or preferred channels.
Upcoming features:
Omni-Channel Inbox
Ticketing systems
2. Help Centre
An all-in-one solution for content creation, knowledge management, and user assistance, powered by GPT and advanced AI tools.
Features
GPT-Powered Editor: Effortlessly generate articles and visuals.
Article Reactions: Enable users to interact with content through reactions.
AI Search: Provide fast and precise results with advanced AI-powered search.
No-Code Customisations: Tailor styling without coding expertise.
Comprehensive Formatting: Use rich text, tables, and multimedia for professional presentation.
Mando Integration: Connect seamlessly with other Mando tools like Customer Service Agent.
Article Reporting: Track performance metrics and refine your content strategy.
Upcoming Features: Smart suggestions and multi-language support.
3. Newsroom
Simplify the process of creating and managing announcements, press releases, and company updates with Mando’s Newsroom.
Features
GPT-Powered Editor: Quickly create polished articles and visuals.
AI Assistant: Streamline workflows and assist teams in generating ideas.
AI Search: Find content instantly with smart search capabilities.
Comprehensive Formatting: Build professional content with tables and rich media.
Analytics & Reporting: Monitor performance and user engagement.
Upcoming Features: Web notifications, newsletters, and multi-language support.
4. AI Assistants
Customisable AI assistants designed for various use cases, from personal productivity to business automation.
Features
Custom Domain: Host assistants on branded domains.
Flexible LLM Options: Choose from providers like OpenAI, Google, Anthropic, and more.
Persona Settings: Define tone and behaviour for consistent branding.
Advanced Data Integration: Sync with Google Drive, SharePoint, and Notion.
Password Protection: Ensure secure access for sensitive information.
Lead Collection: Capture valuable user data for growth.
Webhook Integration: Automate workflows by connecting with external apps.
Upcoming Features: Payment integration for monetisation.
5. AI Search
Redefining search with conversational AI that understands user intent and delivers personalised results.
Features
Intent Detection: Accurately interpret queries to provide tailored results.
Popular Searches & Trends: Highlight trending topics or products.
AI-Powered Summaries: Deliver concise and insightful summaries.
Multilingual Search with Citations: Provide results in the user’s language with sources cited.
Customisation & Integration: Adapt seamlessly to your brand and industry.
Comprehensive Analytics: Gain actionable insights into user behaviour and trends.