Browse the webhook event catalog

Written by:Amr Mohamed

Share Article

The Event Catalog helps you review available event types before subscribing webhook endpoints to them.

Open the Event Catalog

To access available events:

  1. Open Organization Settings

  2. Open Developer webhooks

  3. Open Event Catalog

The Event Catalog displays available webhook event groups and events.

Browse event categories

Events are organized into categories.

Available categories shown include:

  • app

  • appUser

  • content

  • crawlJob

  • chat

  • message

  • ticket

  • activity

Select a category to view its available events.

Review event details

To view more information:

  1. Select an event from the category list

  2. Expand the event section if needed

The event details page displays:

  • event name

  • event structure

  • example payload data

This information helps you understand the data sent by the webhook event.

PRO TIP:
Review event payload examples before subscribing endpoints so your external system can handle incoming data correctly.

Next steps

Did this answer your question?

More Support

Get more support from us